Customer Service

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Tech Support


    Name*:
    Company:
    Email: [your-email]
    Phone:
    Email*: Use the same email that you used for your purchase
    Where did you run into the problem? *:
    Please describe in detail what happened *:
    Please be as specific as possible. Basically, tell us what steps we need to take to create the bug, what you expected to happen and what actually happened. Be sure to add your website URL here. You also can add screenshort URL so that we can understad your probelem more clearly.

    Operating System* :
    Browser* : write down your browsers name where you found the problem

    Some information can make the support process smooth

    Most of the time we experience that we spend a lot of time for asking website URL and WordPress login information to check/fix your website issues. It makes the support process slower. We recommended that you will get us your WordPress login information, FTP information along with your suppot questionaries. We do not store your information or we do not sell your information and you are adviced to check our privascy statement here.

    Which Theme You are using? *:

    Which Version of the theme you are using? *:
    WordPress Login Information ( Website URL, username & password ):
    FTP Information ( FTP Host Name, username & password ):
    Cpanel/Control Panel Information ( Username & Password ):